Tania Laurendeau

A consultant and UQAM graduate in human resources, management and administration for almost 25 years, Tania is an experienced trainer in the fields of human resources, time management, sales, customer service, personality traits, motivation and many of the most innovative personnel management techniques.

Her experience with both SMEs and large corporations enables her to fully understand the needs of each. Tania is known for her ability to adapt to different challenges and her focus on customer satisfaction. She is a unifying leader who is patient in training resources and establishing excellent working relationships.
Tania Laurendeau

Marketing and customer relationship

Customer Relationship: Efficient Communication to Strengthen Customer Experience

Favorite
Virtual classroom, In classroom
1 day
Regular
rate
$540
Preferential
price
$485
Essential knowledge

Time management: planning, organizing and prioritizing

Favorite
New version
In classroom, Virtual classroom
1 day
Regular
rate
$540
Preferential
price
$485
Essential knowledge

Time management: planning, organizing and prioritizing - Managers

New version
Virtual classroom
2 days
Regular
rate
$965
Preferential
price
$865
Essential knowledge

Emotional intelligence: developing it to better interact on a daily basis

Favorite
Virtual classroom, In classroom
2 days
Regular
rate
$965
Preferential
price
$870
Essential knowledge

Change management: adapting, becoming a key player and regaining serenity

New version
Virtual classroom, In classroom
2 days
Regular
rate
$965
Preferential
price
$870
Essential knowledge

Communication: The Art of Public Speaking

Favorite
In classroom, Virtual classroom
2 days
Regular
rate
$965
Preferential
price
$870
Essential knowledge

Outlook: Managing Your Time and Volume of Information

Virtual classroom
1 day
Regular
rate
$375
Preferential
price
$340
Essential knowledge

Professional relations: communicating effectively in all circumstances

Favorite
Virtual classroom, In classroom
2 days
Regular
rate
$965
Preferential
price
$870
Leadership and talent management

Team Management: Acquiring the Essential Know-How

Favorite
Virtual classroom, In classroom
3 days
Regular
rate
$1,400
Preferential
price
$1,260
Essential knowledge

Time management: planning, organizing and prioritizing for better collaboration - Admin. assistant

Virtual classroom, In classroom
2 days
Regular
rate
$965
Preferential
price
$865
Leadership and talent management

New Manager: Making the Transition from Colleague to Manager

New version
Virtual classroom, In classroom
3 days
Regular
rate
$1,400
Preferential
price
$1,260
Essential knowledge

Managing stress: taming it to make the most of it

Favorite
Virtual classroom, In classroom
2 days
Regular
rate
$965
Preferential
price
$870
Essential knowledge

Managerial communication: communicating effectively and generating performance

New version
Virtual classroom, In classroom
1 day
Regular
rate
$540
Preferential
price
$485
Essential knowledge

Outlook new version : Managing time and volume

New
On demand
1 day
Regular
rate
$375
Preferential
price
$340