Find New Solutions Through Design Thinking - Online Training

Understanding design thinking principles

• What is design thinking?

Adopting the right mindset

• Empathy for customers and users
• How can you put your customers at the center of your approach?
• Openness to other disciplines
• What connection can best develop your creativity?
• Ability to learn from failure
• Analyzing a failure
• A collaborative approach
• How can you involve different stakeholders and get them working together?
• Which attitude most needs improvement in your organization?

Identifying the root cause of a problem

• The root cause of a problem
• Can you identify your root causes?

Reframing the problem from different perspectives

• The importance of framing a problem
• How to perform problem framing
• How can you find out everyone's point of view?
• Ethnographic research: Adopt a human-centric approach

Designing a solution

• Organizing efficient ideation sessions
• Share the results of your brainstorming session
• Check technical feasibility and economic viability
• How to check economic viability

Building a prototype

• What proportion of your ideas do you prototype before implementation?
• In your opinion, what are the advantages of prototyping?
• The virtues of prototyping
• What techniques should you use when prototyping?

Testing the prototype

• What's the biggest difficulty when running tests?
• The art of testing
• The importance of knowing how to listen to test results
• Prototype complex ideas