This intergenerational training course promotes open-mindedness and a better understanding of generational differences, so you can make the most of them. If you know how to get several generations to work together, you'll be able to reduce conflict, improve the working climate, optimize talent and contribute to improved performance.

Duration

1 day

Schedule

9h to 16h

Regular fee

$540

Preferential fee

$485

Objectives of the training

At the end of this course, participants will be able to intervene in situations of friction related to generational differences.

Targeted audience

Managers, Team Leaders, Natural Teams.

Prerequisite

None.

Trainers

France Lefebvre, CRHA

Course architecture

In this training course on intergenerational management, you'll see how differences between generations are assets, how to work with these differences to improve team (and organizational) results, and how to communicate with different generations to facilitate management and the achievement of deliverables.

You'll learn about the specific working characteristics of each generation; anticipate potentially problematic intergenerational work situations; identify your own biases; and leverage co-development to develop sustainable multigenerational management solutions.

How to decipher generations so as to be able to associate work characteristics with each one.
Historical events help to shape the values and attitudes of each generation with regard to work, authority and technology. Since each generation has its own expectations and particularities, it's important to be able to decode them in order to identify the levers that will serve as motivators in the workplace.

How to anticipate problematic work situations between generations.
A team is, by definition, heterogeneous. The needs and aspirations of each individual may diverge, or even clash. Managers need to know how to anticipate conflicts and issues within a multi-generational team. Through various confrontational simulations, you'll see :

What the triggers and initial context might be
What is the nature of the conflict, what has caused the discrepancy
What the consequences are
How to find common ground.

How to become aware of one's own biases so as to avoid them getting in the way of good management of a multi-generational team.
Managers are stakeholders in their teams: while it is desirable for them to contribute to their teams' success, they may nevertheless lack objectivity when it comes to managing the talent for which they are responsible. It is therefore essential that the manager in charge of an intergenerational team knows how to identify his own biases in order to ensure objectivity and fairness, as much for his own credibility as for the team's cohesion. You'll see :

The most common biases in team management
How to identify your own biases
How to correct your biases to remain fair (and respected)

How to better manage an intergenerational team
For the manager, intergeneration means taking into account the differences within the team, and leveraging them to achieve business objectives. But how do you go beyond simple awareness? What are the tools that facilitate intergenerational management, and what are the skills to develop to improve the performance of a multigenerational team? Adopt winning management strategies, regardless of the generation involved:

Favor the obligation of results over the obligation of means
Adapt to the needs of each individual to secure their commitment
Show attentiveness, respect and empathy
Encourage participation
Provide rapid, positive and constructive feedback.

How professional co-development can help resolve a generational issue.
This learning-by-doing approach brings together a group of people with similar professional issues. Listening and testimonials help harness collective intelligence to foster the emergence of lasting solutions. Participants will learn :

The roles of Codev group members
The methodology and steps to follow
How to apply professional co-development methodology to a real intergenerational issue.

If you have any questions about registration, cancellation, schedules, language of instruction, etc. you will find answers in our FAQ.

Private or personalized training

If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.

Request a quote

Duration

1 day

Schedule

9h to 16h

Regular fee

$540

Preferential fee

$485

Private or personalized training

If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.

Request a quote

Intergeneration: making the most of differences

Objectives of the training

Targeted audience

Prerequisite

Trainers

Course architecture

Private or personalized training

Private or personalized training

Purchase summary

Virtuelle

Montréal

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