Objectives of the training
At the end of the course, participants will be able to apply ITIL principles and practices that contribute to the creation, delivery and support of SVS and value streams.Targeted audience
Personnel involved in the delivery and management of IT services.Prerequisite
FOUNDATION ITIL®4 certification and one year of IT experience.Trainers
Course architecture
Pedagogical details
Training architecture
This course includes a series of interactive readings supplemented by exercises and small group practice with exam-style questions.
Type of training
Training Notes
The AXELOS ITIL®4 CDS exam is included. The participant will be able to write the exam at the end of the course or will receive a voucher valid for 12 months to take the exam. Format : 40 multiple choice questions. Duration : 90 minutes.
The ITIL® courses on this page are offered by Qualiti7 ATO/Affiliate of AXELOS Limited. ITIL® is a registered trademark of AXELOS Limited. All rights reserved.
Private or personalized training
If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.
Request a quotePrivate or personalized training
If you have more than 8 people to sign up for a particular course, it can be delivered as a private session right at your offices. Contact us for more details.
Request a quote