In this training you will learn how to build your quality and testing dashboard based on your quality control points and test results. This training will allow you to identify the most relevant metrics for your organization; to create a quality dashboard and to use the metrics generation tool.
Metrics are a must for any organization that wants to achieve continuous improvement on its quality and software testing practices.
- Basic principles and concepts on metrics
What are software metrics?
Quality of a good metric and its utility
Why measure?
Quality metrics or test metrics?
The different dashboards, essential components of your quality program
What to measure?
Where do the metrics come from to achieve continuous improvement and optimization of our processes?
What is a quality model?
Structure of a model
Some of the most well-known models.
Quality in use, external quality and internal quality
SQuaRE or ISO 25010
Examples, advantages and disadvantages of standard metrics
What is a quality dashboard?
Best practices and examples
What is the GQM technique?
Visibility of metrics in the organization according to CMMI.
What are the most common mistakes when implementing metrics?
Failure report and main causes.
Quick presentation of ISO 15939
Simplified summary of the metrics implementation process (in 10 points)
- Study of examples and problem solving techniques
Presentation of the quality and test metrics tool
How to initiate a corrective action?
Presentation of a 6 step problem solving technique and continuous improvement process.
- Tools on metrics and exercises