The motivations for learning to speak well in public can vary. But whether it's for regular speaking engagements because it's part of your job, or for occasional speaking engagements, during team meetings for example, in all cases, delivery is important. Whatever the nature of your intervention, you will appreciate being prepared to better manage your stress, unexpected questions, and even hostile behavior.
What are the key steps to effective communication?
Whether you have to communicate orally on a regular or occasional basis, the same principles apply. You need to be clear, precise to ensure effective communication and that your message gets through. Even if it is a difficult moment, you must not rush it at the risk of making things even more unpleasant and losing credibility.
- No to improvisation, yes to preparation
- Some principles to respect and as many bad habits to avoid
- Put yourself in the shoes of the listener
- Make the most of Mind Mapping
- Importance of the first moments
- Oral communication as a whole, which also includes non-verbal communication, appearance, attitude, tone, gestures...
What are the techniques of verbal communication
Communicating is simple and almost innate. The difficulty lies in the ability (or lack of ability) to master the techniques that allow you to express yourself with clarity and ease.
- Identify the different types of language based on the five senses
- Adapting the style according to the message to be communicated
How to master the language of influence
Or how to ensure that the key elements of the message are retained by the audience.
- The limited attention span of an audience
- The tone to breathe life, enthusiasm, passion... and create an auditory impression
- Micro-pauses in diction
How to become aware of non-verbal language and use it as a presenter
There are many ways to unintentionally distract the listener. It is therefore important to pay attention to involuntary non-verbal language on the one hand and, on the other, to use voluntary non-verbal language to reinforce the message.
How to develop your charisma
If some people have natural charisma, this does not mean that those who think they have less charisma cannot develop it. There are principles to follow and techniques to apply in order to strengthen charisma. Things happen in your head first... A little passion and a lot of consistency will help do the rest.
What kind of facilitator are you?
What is your presenter profile and how to take advantage of it by building on your strengths and avoiding pitfalls.
- The seven different styles
- Specific behavioral characteristics
- Strengths and weaknesses of each style
How to regain control of a group you are addressing
Losing control of a group is more common than you might think. The audience becomes disengaged, attention wanes, motivation wanes... it is time to analyze the situation and apply the appropriate solutions to regain control and interest.
How to manage difficult personalities during an oral presentation
It is logical that during a presentation, opposing opinions will be expressed. This is normal and helps move the discussion forward. However, it is also possible that certain people in the audience represent a challenge: by interrupting, monopolizing the floor, questioning the content, drawing attention, showing disinterest... It is important to identify them and to take appropriate corrective action.
- Characteristics of the main types of difficult personalities
- Attitude to adopt to manage them
What are the techniques to master stage fright
Some people are naturally at ease during a speech, but they are rare. The truth is that the vast majority of speakers, who have to speak in front of people, have stage fright. If this is not always apparent, it is simply because they have trained themselves to control their stage fright.
- Know the common symptoms of stage fright
- Breathing techniques and postures to counteract stage fright
If you have any questions about registration, cancellation, schedules, language of instruction, etc. you will find answers in our FAQ.